FAQ

If you'd like to ask a question or make a comment on your experience of using Weber, please contact us through one of the methods below:

E-mail:- info@weber-tylon.co.za - We aim to respond to your email within 24 hours of receipt.

Telephone:- Call our Customer Service team on 0860 27 28 29, anytime between 8am and 4h30pm, Monday-Friday

Tel: +27(0)11 345 5300

Fax:- + 27 (0)11 345 5301

Post:- Saint-Gobain Weber, P. O. Box 700, Germiston, 1400

The business is open from 8am – 16h30Monday to Friday. Collections can be arranged between 8.30am and 12.30pm, Monday to Friday. Please wear safety footwear, high visibility vest or coat and eye protection when collecting or access to site will not be possible.

Please contact a sales representative in your area, for more details regarding our pricelist.

Weber is a trade only company and supplies to registered account holders. So if you are a trade customer and wish to open an account you can request an application form by calling 08703 330070 between 8am – 16h30pm, Monday to Friday, or the option to speak with one our sales representatives in your area.

Data sheets and certification are available to check and download online.Further assistance is available from our technical department between 8.30am – 16h30pm Monday to Friday: 

+27 (0)12 657 2800